Customer Care/Receptionist Job Somtrade

AI summary

Somtrade is hiring a Customer Care/Receptionist for their Container Freight Station in Mombasa. The role involves front desk management, visitor welcoming, call routing, and administrative support. Candidates need a high school diploma and 1-2 years of customer service experience, preferably in logistics.

• Full-time middle-level role in Mombasa.
• Requires 1-2 years customer service experience.
• High school diploma required; customer service certification beneficial.

Description

Home » Jobs In Kenya » Administration Jobs In Kenya » Customer Care/Receptionist Job Somtrade Job Title: Customer Care/Receptionist Date Posted: 14/07/2026 Job Type: Full Time Job Level: Middle Employer: Somtrade Industry: Customer Service Salary: Open Location: Mombasa Country: Kenya Deadline: 31/07/2026 Summary: Customer Service Jobs, Somtrade Limited Jobs. Looking for a customer service job in Kenya? Somtrade is hiring a Customer Care/Receptionist skilled in front-office management, visitor welcoming, call routing, and administrative support. Job Overview We are seeking a friendly and efficient Customer Care/Receptionist to join our team at a Container Freight Station (CFS). The ideal candidate will have excellent communication skills, a customer-focused attitude, and the ability to manage front desk operations smoothly. Requirements High school diploma required; additional certification in customer service beneficial. 1-2 years of customer service experience, preferably in logistics or a related field, with exposure to CFS operations advantageous. Strong verbal and written communication skills for effective customer interaction. Proficiency in CRM software and multitasking abilities in a fast-paced environment. Understanding of logistics operations and import/export processes. Familiarity with customer care principles and practices, ensuring timely and effective responses to inquiries. Customer-focused approach with a dedication to delivering high-quality service. How to Apply Click here to apply 🎯 Applying for This Job? Don’t Send a Generic CV. Don’t send the same CV to every job/employer. Have our recruitment team customize your CV to match the requirements of this specific job and improve your chances of getting an interview. Customise My CV For This Job . ⭐ 5-Star Reviews . Job Seeker Testimonials: Professionals Who Got Jobs Through Corporate Staffing Since 2011, Kenyan professionals have trusted Corporate Staffing Services to help them secure employment with leading employers in Kenya and beyond. Read testimonials from candidates who have experienced our recruitment process firsthand and successfully gotten hired through our recruitment services. You Could Be Our Next Success Story . Read How They Got Jobs Through Corporate Staffing GET A JOB FASTER! Applying for a Specific Job? Our recruiters will customise your CV to match the employer's requirements so you can get shortlisted. Customise My CV Used AI to Write Your CV but Not Getting Interviews? Get A FREE CV review and CV Upgrade, plus 3 months job search support from our recruitment team. Contact us today for Free CV Review Do You Have An Upcoming Interview? Get assistance from our experienced HR recruiters. Talk to our team for Interview Preparation & Coaching Browse Top Job Categories Accounting Jobs Administration Jobs Audit Jobs Banking Jobs Communication Jobs Credit Control Jobs Customer Service Jobs Director Jobs Driver Jobs Engineer Jobs Finance Jobs Graphic Designer Jobs Health & Safety Jobs Hotel Jobs Human Resource Jobs Information Technology Jobs Internships Jobs Journalism Jobs Legal Jobs Logistics Jobs Media Jobs NGO Jobs Procurement Jobs Public Relations Jobs Quality Control Jobs Quantity Surveyor Jobs Sales & Marketing Jobs Quantity Surveyor Jobs Technician Jobs Tours & Travel Jobs Employer Testimonials Trusted by Leading Employers In Kenya For Recruitment & HR Services. We have recruited for leading organisations in Kenya such as Safaricom Sacco, UN Women, Nivea, Weetabix, Kimfay, Superior Homes, Dominos Pizza. Since 2011 we have supported over 9,000 employers with our recruitment & HR solutions. Read thier experience with us below. Read Employer Testimonials A.I CV Not Getting You Interviews? A.I CV Not Getting You Interviews? Contact Us For Professional CV Review + 3 Months of Free Recruitment Support . Many professionals are using A.I to write their CVs, expecting it to improve their chances of getting interviews — only to discover they are still not getting interviews. Let our recruitment team review your CV, fix what’s missing, and help position you for opportunities. Stop Guessing. Start With a Free CV Review Here. Job Ready Courses Public Speaking Course Project Management Training PMP Exam Course Monitoring & Evaluation Certification Advanced Excel Class Digital Marketing Class Master HR Skills Program HR For Non HR Managers Leadership Course Quickbooks & I-Tax Class Training Of Trainers Class Customer Service Course Communication Skills Course Emotional Intelligence Class Events Planning Program SPSS Skills Career Advice Explore our recruiter tips on CVs, job applications, interviews, and career growth. Our practical advice is designed to help ambitious Kenyan professionals navigate today's competitive job market with confidence. Read Recruiter Tips Employer Section Explore Our Recruitment Services Discover Our HR Services Employer Of Record Service In Kenya Payroll Processing Service Latest Job Vacancies In Kenya