Technical Support Operator Job Mogo Finance Mtwapa, Kenya

AI summary

Mogo Finance is hiring a Technical Support Operator in Mtwapa, Kenya. The role involves motorcycle inspections, car valuations, GPS installation, and minor repairs. Candidates need a diploma/degree in engineering, 2 years experience, and fluency in English and Swahili.

• Perform motorcycle inspections, car valuations, GPS tracker installation, and minor repairs.
• Requires Diploma/Degree in engineering and 2 years experience.
• Driver's license (BCE category) required.
• Full-time, middle-level position with health insurance after probation.

Description

Home » Jobs In Kenya » Engineering Jobs In Kenya » Technical Support Operator Job Mogo Finance Mtwapa, Kenya Job Title: Technical Support Operator Date Posted: 23/07/2026 Job Type: Full Time Job Level: Middle Employer: Mogo Finance Industry: Engineering Salary: Open Location: Mtwapa Country: Kenya Deadline: 31/07/2026 Summary: Technician Jobs. Mogo Finance Jobs. Looking for a technician job in Kenya? Mogo Finance is recruiting a Technical Support Operator position. Proficiency in vehicle inspections, GPS installation, and motorcycle repairs is required. Key Responsibilities Motorcycle Inspections after Repossession: Conduct thorough inspections of repossessed motorcycles to assess their condition and document any damages or discrepancies. Compile detailed inspection reports and provide recommendations for repairs or maintenance as needed. Car Valuations and inspections: Evaluate the value of cars using industry-standard valuation techniques and tools. Consider various factors such as make, model, year, condition, mileage, and market trends to determine accurate valuations. GPS Tracker Installation: Install GPS trackers on cars and motorcycles to facilitate efficient monitoring and tracking for the duration of the loan. Ensure proper installation and functionality of trackers while adhering to established guidelines and procedures. SIM Card Installation Install SIM cards to the GPS devices. Motorcycle Repairs: Perform minor repairs and maintenance tasks on motorcycles to restore them to operational condition. Collaborate with repair teams to address technical issues and ensure quality repairs are executed promptly. Client Assistance during Loan Application: Offer technical guidance and support to clients throughout the loan application process. Address client inquiries regarding the technical aspects of the financing process, ensuring clarity and accurate information delivery. Documentation and Reporting: Maintain accurate records of all vehicle inspections, valuations, installations, and repairs performed. Generate comprehensive reports and documentation for internal use and compliance purposes. Quality Assurance: Uphold high standards of quality and accuracy in all technical tasks performed. Continuously monitor and assess processes to identify opportunities for improvement. Customer Relations: Cultivate positive relationships with clients by providing exceptional technical support and addressing their concerns professionally. Ensure a customer-centric approach throughout interactions. Compliance and Safety: Adhere to company policies, industry regulations, and safety protocols in all tasks. Prioritize safety during installations, repairs, and inspections. Inspection and Diagnosis: Conduct a holistic assessment of the condition of the vehicle-Including visual check of the problem areas, driving test, warning lights, smoke e.t.c Identify and report fraudulent cars. i.e, tampered chassis, wrong chassis Qualifications & Experience Diploma or Degree in engineering or related field. 2 Years Previous experience Fluent in English and Swahili Knowledge of Kenyan car market e.g. model features, vehicle technical structure High sense of responsibility, preciseness, ability to plan and set priorities; Ability to work a flexible schedule including weekends, holidays and evenings Driver’s Licence – BCE category With us you will: Feel Good A friendly and dynamic work environment An excellent well-being program: Health insurance (after probation period) Pension scheme (after probation period) Active social life and events Win Fast results without the friction of bureaucracy Great victories due to the transparency of the company and its goals Bonuses and awards for the great work Participate in victory celebrations with your co-workers Grow Together with an intelligent team Yourself and the company with the established feedback culture Your knowledge with training possibilities How to Apply Click Here to Apply 🎯 Applying for This Job? Don’t Send a Generic CV. Don’t send the same CV to every job/employer. Have our recruitment team customize your CV to match the requirements of this specific job and improve your chances of getting an interview. Customise My CV For This Job . ⭐ 5-Star Reviews . Job Seeker Testimonials: Professionals Who Got Jobs Through Corporate Staffing Since 2011, Kenyan professionals have trusted Corporate Staffing Services to help them secure employment with leading employers in Kenya and beyond. Read testimonials from candidates who have experienced our recruitment process firsthand and successfully gotten hired through our recruitment services. You Could Be Our Next Success Story . Read How They Got Jobs Through Corporate Staffing GET A JOB FASTER! Applying for a Specific Job? Our recruiters will customise your CV to match the employer's requirements so you can get shortlisted. Customise My CV Used AI to Write Your CV but Not Getting Interviews? Get A FREE CV review and CV Upgrade, plus 3 months job s